Shipping policy
Thank you for choosing INJOY! We are committed to providing you with the best possible service and want to make sure you have a clear understanding of our shipping policies.
Processing Time:
Orders are normally processed within 1 business days (excluding weekends and holidays) after receiving full payment.
Custom or personalized orders may require additional processing time.
Shipping Rates:
Shipping rates are calculated based on the weight of your order and the shipping destination.
You can view the shipping cost for your order at checkout before confirming your purchase. As a customer centric company, we strive to offer free shipping discounts on most products.
Shipping Methods:
We offer the following shipping methods: US Standard Shipping, US Economy Shipping, International Shipping
Estimated delivery times are provided during the checkout process.
Order Tracking:
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.
You can track your order using the provided tracking number on our website or the carrier's website.
Lost or Stolen Packages:
INJOY is not responsible for lost or stolen packages. Please ensure that the shipping address provided is accurate and secure.
Address Changes:
If you need to change your shipping address after placing an order, please contact us immediately. We will do our best to accommodate the change, but we cannot guarantee it.
Shipping Delays:
While we strive to meet the estimated delivery times, unforeseen circumstances such as weather conditions or carrier delays may cause delays. INJOY is not liable for any such delays.
Returns Due to Shipping Issues:
If your order is returned to us due to an incorrect address provided by the customer, refusal to pay customs fees, or failure to collect the package, a reshipping fee may apply.
Contact Information:
If you have any questions or concerns about your order's shipping, please contact us at injoystore2024@gmail.com.
This shipping policy is subject to change without notice. Please review this policy regularly for updates.